FAQs
Yaknowen
📍 445 Albee Square West, Brooklyn, New York 11201
📞 (208) 437-7375 | ✉️ yaknowen@gmail.com | 🌐 yaknowen.shop
🛍️ Orders & Payments
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options at checkout.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly, but contact us at yaknowen@gmail.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to accommodate changes.
🚚 Shipping
Q: How long does shipping take?
A: Standard delivery typically takes 5 to 8 business days. You’ll receive a tracking number once your order ships.
Q: Do you ship internationally?
A: Currently, we only ship within the United States.
🔄 Returns & Refunds
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Shipping is free, and there are no restocking fees.
Q: Are there any items that are final sale?
A: No. We do not classify any regular items as final sale unless specifically marked.
Q: How do I start a return?
A: Email us at yaknowen@gmail.com with your order number and the item(s) you’d like to return. We’ll send you a prepaid return label.
🧾 Account & Support
Q: Do I need an account to place an order?
A: No, you can check out as a guest. But creating an account allows you to track orders, save addresses, and shop faster.
Q: How can I contact customer support?
A: You can reach us at yaknowen@gmail.com or call (208) 437-7375. We’re available Monday–Friday, 9 AM to 6 PM (EST).
Still have questions?
📧 yaknowen@gmail.com | 📞 (208) 437-7375